Suzanne Moore

Suzanne Moore / Receptionist

Raised in South Florida, Suzanne loves to spend time with her family traveling, boating, going to music concerts, the Florida Keys and taking her family and friends to Disney World. She is always waiting to greet new and returning guests with a friendly smile and conversation, and facilitates many different activities.
Melanie Silver

Melanie Silver, MA / Compliance Officer

Melanie Silver attained her Bachelor’s and Master’s of Psychology from The New School for Social Research in 2013 and 2014, respectively. During her schooling, Melanie studied a diverse range of cognitive and behavioral therapeutic techniques including Cognitive Processing Therapy, Dialectical Behavioral Therapy, and Harm Reduction strategies. She interned at Bellevue Hospital, researching Post-Traumatic Stress at the World Trade Center Mental Health Program, as well as at TARA, a New York City-based national helpline for Borderline Personality Disorder. Melanie has a passion for helping others. She is thrilled to be joining New Directions and to be working with such an impressive interdisciplinary team. While at school, Melanie wrote her thesis on the significant influence of Therapeutic Alliances between clinician and patient, and values the opportunity to form one-on-one relationships with each student. In her free time, Melanie enjoys reading fiction, singing, going to the movies, and spending time with her friends and family.
Bill Jones

Bill Jones / Chief Financial Officer

Bill comes from a thirty plus year career in Investment Banking operations. In fact, it was at Bankers Trust Futures back in the early nineties where he first met Dr. Rubin; prior to obtaining his PHD, Dr. Rubin entertained the idea of a career in financial services. Though he and Bill ultimately took different career paths over the ensuing two decades, they remained friends. Bill’s interests include writing (he is a self-published author of three fiction novels), music, various sports including golf and bowling. Granted he is admittedly an awful golfer, but formerly a highly competitive bowler. He has several perfect games (he is extremely proud of) to prove it.
Danielle Ott

Danielle Ott, BA / Scheduling Coordinator

Danielle was born and raised in South Florida and graduated from Cypress Bay High School in 2011. She graduated from Florida Atlantic University as an English Literature Major. Prior to choosing this field of study she was a Psychology major, with an interest in social work. She enjoys traveling, playing video games, and watching movies in her spare time. She is extremely passionate about a variety of different things such as fiction writing, writing and editing screenplays, critical film analysis, and studying psychology and sociology.
Carley Hilburn

Carley Hilburn / Program Director

Carley Hilburn is from a small town in Pennsylvania. She relocate to South Florida for a change of pace and job opportunities. Carley is currently enrolled at Liberty University in Lynchburg Virginia working to earn a bachelors degree in psychology and wants to eventually obtain a masters or PhD and work in the substance abuse field. She was accepted into the national society of collegiate scholars and through the society attends leadership summits to work on becoming a better leader for those around her. She has worked with many populations including the elderly, children with disabilities, substance abuse and mental health. Also, she has a passion for helping people and watching people grow and succeed. She loves outdoor activities, trying new thing and her work. Carley enjoys helping people find happiness and success. Knowing that you can make a difference and help change someone's life for the better is the best part of the job. She believes that even though she helps teach clients how to be independent and thrive the clients help teach her.
Caitlin DeFlaun

Caitlin DeFlaun, BA / Director of Admissions

Caitlin DeFlaun is a Connecticut native who has spent time in the past 10 years living in Richmond, VA, Chicago, IL and ultimately landed in South Florida two years ago. Caitlin received her Bachelor's Degree in Sociology, with a minor of Anthropology, from Miami University of Ohio in 2008. She went to school originally for Education but realized along the way it was in her best interest to broaden her scope into studying and working with others more closely. Her appreciation for studying other societies, patterns of social relationships, social interaction, and culture, stems from her love to travel. Caitlin went abroad for 6 months in the midst of continuing her studies in Australia, New Zealand and other islands in the Southern Hemisphere. Caitlin has worked with children and adults with Intellectual Disabilities over the course of many years; she has worked as a Special Ed. Para Educator, one-on-one with high school students and also worked as an Employment Specialist to help others achieve, train and maintain their jobs. Her daily goal is to do one thing better than she did the day before by helping others. She enjoys living near the beach, taking time to read, traveling, keeping in constant contact with friends and family located all over the country. Caitlin is excited to be a part of the New Direction's team and plans to continue to work in this field and further her education by going back to school for her Master's Degree in Psychology.